Terms of use

The manufacturer and seller of the goods offered on this internet trading website (business operator Olga Fjodorova; registration number 29058412104; legal address 3 Mirdzas Ķempes street Apt. 16, Riga, Latvia, LV-1014) on the one hand, (hereinafter referred to as – the Seller), and the person placing an order and making a purchase at www.kamalaaskin.eu internet trading website on the other hand, conclude the following Agreement, (hereinafter referred to as – the Agreement):

The Seller undertakes to produce, sell and deliver goods to the Buyer (hereinafter referred to as – the Product, Goods) in accordance with the Buyer’s order.

Ordering, shipping and payment procedures

The Buyer shall place an order for goods on the www.kamalaaskin.eu internet trading website (hereinafter referred to as – the Website), indicating the type and quantity of goods to be purchased. The Buyer has the option to pay for the Products by using the payment tools embedded on the Website or by paying the corresponding invoice prepared by the Seller and sent to the Buyer by e-mail. The invoice is prepared electronically, and is valid without a signature.

The Seller shall ensure the delivery of the Goods within 7 working days after the payment for the Goods has been received.

The right of withdrawal

The Buyer can use the right of withdrawal contained in the Consumer Rights Protection Law of the Republic of Latvia and return the Product within 14 calendar days from the moment of receiving the Product, by sending the Seller a letter of withdrawal in free form to the specified e-mail info@kamalaaskin.eu, indicating the object of return, the order number and date. The Buyer is obliged to return the Product to the Seller within 7 days after sending the letter of withdrawal. All expenses incurred in connection with sending the Products back to the Seller shall be borne by the Buyer. The Seller shall return the money for the Products to the Buyer by transferring it to the bank account indicated by the Buyer (without delivery costs) within 2 working days after receiving the returned products. Refunds are made using the same means of payment that the Customer used in the transaction.

Part 6 of Section 12 of the Consumer Rights Protection Law of the Republic of Latvia stipulates that “the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal”. The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in case the Product is damaged, by careless handling of the Product during use or by not following the instructions in the manual, if the product’s original packaging is lost or if its packaging is damaged.

In case of receiving a damaged product, the Buyer must take a photo of the damaged Product and send the photo to the Seller’s e-mail info@kamalaaskin.eu, specifying the order number. After the receival of confirmation, the damaged Product can be sent back to the Seller for exchange.

The Buyer is obliged to keep the documents (receipts or electronic order receipts) regarding the receipt of the Product.

The Buyer can find a more detailed information about the right of withdrawal here: http://www.ptac.gov.lv.

Data processing

When placing an order and by entering the necessary information, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer’s order and deliver the Goods in accordance with the legislative requirements of the Republic of Latvia. By entering information, the Buyer agrees that notifications related to the processing of the Buyer’s order will be sent to the specified e-mail address.

Other provisions

The Buyer and the Seller will try to resolve all disputed that arise in connection with the execution, clarification or termination of the Agreement through mutual negotiations.

If, in case no agreement is reached, the dispute is referred to the Court in accordance with the legislation of the Republic of Latvia.

The Seller is not responsible for the content of other websites to which or from which the website links lead, and is in no way responsible for checking or evaluating other such websites, nor does it in any way guarantee the truthfulness of the offers of other such websites.

The Buyer confirms that he is a natural or legal person with the necessary legal capacity, who, using the Internet, purchases the Products offered on the Website, uses the information available on the Website or uses other services offered/provided via the Website. Minor natural persons between the ages of 14 and 18 may use the services of the Website only with the permission of a parent or guardian, except in cases where they have their own income.

The Products available on the website are intended for personal use only, the Buyer may not sell or resell them to others. Products sold on the website – cosmetic products – are not food products and are not edible.

The Seller reserves the right to unilaterally amend and supplement the terms of the Agreement at any time, as well as cancel or revoke any rights granted by this Agreement. When the Buyer makes a purchase on the Website, the terms of the Agreement are applied in the version that is valid at the time of ordering the Goods, therefore the Buyer must familiarize himself with the terms of the Agreement each time he makes a purchase.